Case studies   >   Quality Assurance

Touchlink Mobile Quality Assurance department has successfully submitted over 1.500 unique sets of JAR/JAD files to Vodafone within 6-month period. Vodafone is known for its high standards in both quality of the products and the associated marketing materials. These high standards ensured by Vodafone bring customers to complete satisfaction and minimize technical support when the content is bought online - because it just works. Situation Touchlink-Mobile has for some time been submitting large amounts of content to Vodafone. According to Vodafone procedures, this content has always been tested by a dedicated third party company. Due to the permanent invariable high level of quality from Touchlink-Mobile, Vodafone has on several occasions agreed to do spot check only on larger submissions from Touchlink-Mobile. This decision tremendously decreased the time-to-market. Solution To obtain a level of quality where instant accept is achieved, Touchlink Mobiles Quality Assurance department are running tests of applications for mobile phones on a large number of handsets. All testing is run directly on handsets, with requirements, preconditioned by MIDP, CLDC and JVM specifications, being checked at the beginning of testing phase (Pre-testing phase). The testing process consists of test-sets that are prepared particularly for each case. Test cases were developed on the basis of Nokia OK Application Requirements, Vodafone QA Acceptance Criteria, Unified Testing Criteria for Java (TM) Technology and Touchlink-Mobiles own best practice. Tests are conducted both functionality and usability wise, using different testing techniques, and also tests for separate localization (Localization Testing) and modifications (Modification Testing) as well as preliminary tests of applications for mobile devices (Submission Testing) are performed. Results The results of strict quality assurance are not only customer satisfaction, but also respect from operators and portals, as they are the ones that will be contacted by customers. A proven high level of quality also gives you a quicker time-to-market and thereby a better ROI (Return Of Investment). For more information Contact Sales Department at sales@touchlink-mobile.com